11:35 - 12:30 hrs CET
Update on the formal requirements of the EP procedure and the implications for online services
Experts will share best practices for using filing services during the EP procedure, focusing on recent developments and procedural and tool changes that enhance quality. They will also cover the digitalisation of the refunds process.
Moderator: Richard Schiettekatte, Customer Services Expert, European Patent Office
Christina ten Hövel, Key Account Manager and Patent Administration Expert, European Patent Office
The live streaming will be available in 28 languages with subtitles, which are AI-generated. For further information, see the EPO AI Policy.