Event moderator: Eimer Luck, Key Account Manager, European Patent Office
Plenary sessions
10:00 - 10:15 hrs CET
Welcome to User Day 2026
António Campinos, President, European Patent Office
10:15 - 11:00 hrs CET
How Artificial Intelligence (AI) is supporting the EPO and the user community
Moderator: Patrick Bodart, Principal Advisor, European Patent Office
Sonia Pérez Díez, Principal Director, European Patent Office
Åsa Ribbe, Principal Director Search & Patent Grant Process Products, European Patent Office
Benjamin Grau, Partner, Fleuchaus & Gallo
11:00 - 11:35 hrs CET
Towards a fully digital patent granting process in 2027
Dirk Geivaerts, Director Online User Engagement, European Patent Office
Tobias Irmscher, Head of Department, Patent Filing Process and PCT Affairs, European Patent Office
Parallel breakout sessions
11:35 - 12:30 hrs CET
Receiving documents electronically from the EPO
Roberta Andreatta, Key Account Manager, European Patent Office
Jola Sternal, Key Account Manager, European Patent Office
Céline Peyrat, IP Administrative Manager, Saint-Gobain Sekurit France
11:35 - 12:30 hrs CET
Update on the formal requirements of the EP procedure and the implications for online services
Moderator: Richard Schiettekatte, Customer Services Expert, European Patent Office
Christina ten Hövel, Key Account Manager and Patent Administration Expert, European Patent Office
12:30 - 14:00 hrs CET
Break
Plenary sessions
14:00 - 14:40 hrs CET
The Unitary Patent and the Unified Patent Court: additional options for applicants
Camille-Rémy Bogliolo, Head of Unitary Patent Division, European Patent Office
Stefan Luginbuehl, Head of IP Lab and Patent Law Policy, European Patent Office
14:40 - 15:30 hrs CET
Quality management in action: from feedback to improved services
Gerry van Dooren, Director Quality Management, European Patent Office
Robert Rankin, administrator in Directorate Quality Management, European Patent Office
Fred Meyer, Director Operations, European Patent Office
Parallel breakout sessions
15:30 - 16:30 hrs CET
How to receive PCT electronic communications from the EPO
Elke von Brevern, Expert Patent Filing Process and PCT Affairs, European Patent Office
Christina ten Hövel, Key Account Manager and Patent Administration Expert, European Patent Office
Sinéad Ryder, Manager, Principal Patent Paralegal, Dolby International AB
15:30 - 16:30 hrs CET
The latest developments to MyEPO
Kieran Donnelly, Business Partner, European Patent Office
Martin Adu, Key Account Manager, European Patent Office
Felicita Banzhaf, founder of BANZHAF IP
